Wonderful and honest people.
You might ask how or why we thought to take a photo after such a harrowing experience. This is the 21st century. The age of the "YouTube" generation. Even with tears streaming down her face after escaping my daughter turned towards her car and said, "My poor car" while she took the photo.
We bought a Chevy Cruze and 6 months later the transmission went out and was changed. They refused to help us in anyway. 7 months after the transmission went out the engine overheated and wouldn't stop overheating until we decided to have to change the engine along with the radiator. So basically we changed the 3 main components of the vehicle in having it for just over one year. Wouldn't recommend Yerton and definitely won't be going back.
While nearly every car is sold "as is" no one expects that to mean the vehicle you just purchased could become a death trap. "As is" means the tires or brakes may need replacing or maybe it has some other minor issue needing attention. But never should it mean you might become trapped inside after it bursts into flames.
The responding police and firefighters were surprised at her thinking to use the headrest to break out. Even they could not get the door locks to manually release.
I'm going to give them 5 stars for the overall experience and the great price I got on a low-mileage, 1-Ownerm 2011 Ford Fusion Sport. When I test drove the car, I was concerned about the A/C not blowing cold enough, and Kris Yerton said he had just had it serviced (apparently the Temperature actuator door had to be replaced), but he would have it checked out again before I bought it. When I came back to pick up the car, I was told that they had put the dye in the system and could not find any leaks. Still, I was a little worried and the 50% 30 day warranty could have cost me plenty if I had problems, so I asked Kris to make it 100% if I had A/C problems within the 30 days. He agreed and wrote it into my sales contract. I also told him I was leaving the next week (this was Friday) for a trip to North Carolina and wouldn't be back for 2-3 weeks - he said if I had problems on the trip to just let him know. While in NC, the A/C started blowing hot on me again and I took it to the local Ford dealer who topped off the Freon and put dye in again (they could not see where any dye was leaking from the service done in Lakeland). The very next day (a Saturday), it was blowing hot again. Service was closed so I brought it in 1st thing Monday a.m. I called Kris from NC at that point and let him know what was going on - he said just to come by and we'd settle up when I got back. Long story short, the Ford dealer thought it should be easy to spot the dye leak, but no such luck. They looked everywhere they could put eyes on for the leak, re-charging the Freon 2 or 3 more times in the process. Finally, having ruled out all of the usual suspects, they concluded it could only be leaking from the evaporator core which couldn't be seen without taking off not only the dash but half the engine components to get to it. Sure enough, that's where it was, but it took them 4 1/2 days to find it and replace it (& that was even after calling Ford's Technical Support line which was no help). The mechanic who worked on it said that in 15 years of working on Ford A/C's, he had never seen that happen. Ok, way too long a post, but when I got back to Florida, I went to talk with Kris Yelton with the $997.00 of repair bills I had. Kris wasn't (understandably) happy about it, and initially said he could only do 50%. I reminded him that he had written into my contract that I had his agreement to pay 100% for A/C repairs necessary within 30 days. He reluctantly agreed to cover $933.00 but balked at paying the sales tax (saying he wouldn't have had to pay that if he had it repaired himself). I could have argued the point but felt that they had been stand-up with me under difficult circumstances and let it slide. So, all-in-all, I would recommend Yelton and would deal with them again.
Took my daughter to buy a used car. The photo attached is that car only a few weeks after purchase. The electrical system shorted and ignited the car and it is now a total loss. She hadn't even made the first payment on it. When the electrical system shorted it caused the door locks to freeze in the locked position and they would not budge manually. She was trapped inside. My daughter called me on her cell phone in a panic screaming that her car was on fire and she was trapped inside. She was only two blocks from home so I ran as fast as I could to get there. The line went silent and as I rounded the corner I see her falling out the passenger window to the ground as the car was fully engulfed in flames. She had pulled the headrest and used it as a tool to break through the window. You cannot imagine the terror of being trapped inside a burning vehicle nor can you imagine being on the phone and hearing your daughter screaming from the inside of it.
Excellent business. Great people. Have bought 3 vehicles from them
To make matters worse, the insurance company is telling us the car is worth only about 70% what we paid for it despite Yerton showing us more than one form of documentation indicating a car value described as "fair". There is nothing "fair" about buying a car that malfunctions so disastrously it nearly kills you. Think twice, think more than twice, before buying a used car here.
Yerton Leasing Auto Sales is a US Car Dealer based in Lakeland, Florida. Yerton Leasing Auto Sales is located at 1002 E Main St, Lakeland, FL 33801, USA.
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